Safety Rules & Park Policies

Dress Code & Personal Items

• Grip socks are required and must be purchased through Catapult Adventure Park or from another similar adventure park.
• Wristband must be worn at all times.
• Remove shoes, belts, key chains, and sharp objects; empty pockets before jumping.
• No food, drinks, gum, phones, or cameras on the inflatable play equipment.

Jump Rules

• Only one person per jumping surface.
• No double-bouncing, flips, wrestling, tackling, shoving, roughhousing, or tag.
• No sitting or resting on inflatables or safety pads.
• Jump within your physical ability and follow the court monitor’s instructions at all times.
• Do not touch, climb, lean, or hang on nets, fencing, or safety pads.
• Pregnant individuals or those with health issues should not jump.

Party Policies

NO OUTSIDE FOOD OR DRINK ALLOWED

If you cancel your party or event more than 2 weeks (14 FULL DAYS) before the date it is scheduled for, we can refund your deposit entirely. If you cancel within 2 weeks of your party/event date, we cannot refund your deposit; however, we are able to reschedule your party any time up to 1 year with no additional penalty.

If rescheduling is not possible, the deposit may be refunded as store credit.

Birthday Party Policies

• No Outside food or drink allowed. 
• Deposits may be paid by debit or credit card only (no cash or gift cards).
• Cancellations more than 14 days before the party/event receive a full deposit refund.
• Cancellations within 14 days are non-refundable, but parties can be rescheduled within 1 year with no additional penalty.
• Guests may not bring pizza or items sold at the park, but desserts are allowed.
• No silly string, piñatas, glitter, confetti, or wall decorations.

Gift Card Terms

• Gift cards cannot be applied toward memberships.
• Gift cards cannot be used as a party deposit but may be used to pay for a party in full.

Membership Terms & Conditions

• Memberships renew automatically on a monthly billing cycle, beginning one month from the original purchase date.
• Memberships can be canceled via email or phone with at least 48 hours’ notice before the renewal date. Late cancellations will not receive a refund for the renewed payment.

Accessibility & ADA Information

All Catapult Adventure Park locations have ADA ramps to the court areas.

General Refunds

All Sales Are Final: We uphold a strict No Refund, No Return, and No Exchange Policy for all products and services purchased through our platform. By completing a purchase, you acknowledge and agree to the terms outlined in this policy.